Transcribing interviews with Nexus365

Introduction

Recording and transcription of interviews can be powerful aids to research.

Recording is a convenient way to save notetaking, and lets you concentrate on asking questions and responding to the interviewee's answers. Transcribing interviews automatically has the potential to save you a lot of time, and to make the information collected more easily searchable.

However, it is important that both recordings and transcripts are stored and processed in an information security-compliant way. Whether offline or online, a video or audio recording will contain personally identifiable information, even if that is just the voice or face of the interviewee. Thus you should assume that recording files are personal data, and keep them in suitably secure storage.

If you are using a mobile device, you should ensure that you secure it as per the InfoSec guidance.

Microsoft Clipchamp, Word, and Teams include automatic transcription features which are free at the point of use to Nexus365 users. The platform has been assessed as secure for all classifications of University data, including confidential data.

Step-by-step how-to guides

Clipchamp

Clipchamp is a video editing tool from Microsoft. Some of the features now available via Clipchamp were previously provided via Microsoft Stream.

Clipchamp can be used to generate transcripts of video files. If you need a transcript of an audio file, you can first use Clipchamp to convert this into a video.

Note: these instructions are for the web version of Clipchamp. At time of writing, there is no mobile app for Clipchamp which allows users to log in with their Oxford credentials.

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Go to Oxford's Clipchamp home page. The recommended browsers are Chrome and Edge: it is not currently possible to access Clipchamp using Safari.

If you are not already logged in, you will be prompted to log in with your Oxford credentials.

To convert your audio file to a video file, start by clicking Video project. (If you're starting with a video file, follow the instructions in the next section instead.)

Screenshot of part of the Clipchamp home page, with the 'Video project' option highlighted.

 

If invited to create a video using Copilot, click the cross symbol to dismiss this. 

If you wish, you can click the file name (which by default will be Video Project, possibly followed by a number) in the top left-hand corner of the window, and change this to a name of your choosing.

In the My media section (just underneath the file name), click the Import media button.

Screenshot of part of the Climpchamp video project page, showing the 'Import media' button.

 

Navigate to the audio file you wish to use, and click Open. Alternatively, you can drag and drop the file into the box underneath the Import media button. The file will appear in the box.

Drag and drop the file to the timeline, which is located towards the bottom of the main body of the window.

Screenshot of Clipchamp window, showing an audio file and the timeline.

 

The file will now appear in the timeline. 

Screenshot of Climpchamp timeline, showing an audio file.

 

You can check the file's contents by clicking the triangular play button. If you wish, you can trim the beginning and/or end of the recording by dragging the ends of the bar which represents the file. (If you trim the beginning of the recording, drag the trimmed file to the left-hand end of the timeline to avoid silence at the start of the exported file.)

Click the Export button, which is towards the top right-hand corner of the window.

Screenshot of part of Clipchamp window, showing the 'Export' button.

 

In the Export video dialogue box, click More options

Screenshot of Climpchamp 'Export video' dialogue box, with  'More options' and 'Change location' highlighted.

 

Select the video quality of your choice. For spoken word, lower quality is generally sufficient, but depending on the nature of the recording, you may need to experiment to get the level of clarity you require. (Do not leave the quality set to Audio-only: ensure that the file extension given in the File name field has changed to .mp4.)

Now click Change location, navigate to the OneDrive folder in which you want to store the video, and click Select. Leave the Store in the cloud toggle switch set to on. Click Export.

The file will render. Depending on the length of the recording and the quality selected, this may take some time.

When you see a message saying your file is ready to share, click Watch in browser. The video will open in Clipchamp. If you don't want to listen to the recording now, you can pause it.

On the right-hand side of the window (or underneath the video on smaller screens), you'll see the Video settings pane. If this does not appear automatically, click Video settings in the right-hand sidebar (or in the bar under the video). Click Transcript and captions.

Screenshot of Clipchamp 'Video settings' pane, with 'Transcript and captions' highlighted.

 

Click Generate. In the dialogue box which appears, select the appropriate language, and then click Generate.

The transcript will be generated. Depending on the length of the video, this may take some time.

Once finished, the transcript will appear in the right-hand sidebar, or underneath the video. (You may need to refresh the page to see it.)

Click on a section of the transcript to edit it. The video player will also jump to the appropriate section of the recording, allowing you to quickly review the recording for accuracy.

If you wish to make use of the transcript outside Clipchamp, click Download, which is located towards the top of the right-hand sidebar. You can choose between a Microsoft Word (.docx) file, and a .vtt file - a specialist format used for video captions.

Go to Oxford's Clipchamp home page. The recommended browsers are Chrome and Edge: it is not currently possible to access Clipchamp using Safari.

If you are not already logged in, you will be prompted to log in with your Oxford credentials.

Click Upload a video.

Screenshot of part of the Clipchamp home page, with the 'Upload a video' option highlighted.

 

Click Select files, navigate to the video file you wish to use, and click Open. Alternatively, you can drag and drop the file into the dialogue box.

If you wish, click Change location to select the OneDrive folder you want the file to be stored in.

Click Upload.

The file should now appear in the list of videos on the Clipchamp home page. (However, it may not always appear at the top of the list: you may need to scroll down to find it. If necessary, use Ctrl+F to search for the file name.) 

Click the file name to open it. If you don't want to watch the recording now, you can pause it.

Click Video settings in the right-hand sidebar (or on smaller screens, in the bar underneath the video) to show the Video settings pane. Click Transcript and captions.

Screenshot of Clipchamp 'Video settings' pane, with 'Transcript and captions' highlighted.

 

Click Generate. In the dialogue box which appears, select the appropriate language, and then click Generate.

The transcript will be generated. Depending on the length of the video, this may take some time.

Once finished, the transcript will appear in the right-hand sidebar, or underneath the video. (You may need to refresh the page to see it.)

Click on a section of the transcript to edit it. The video player will also jump to the appropriate section of the recording, allowing you to quickly review the recording for accuracy.

If you wish to make use of the transcript outside Clipchamp, click Download, which is located towards the top of the right-hand sidebar. You can choose between a Microsoft Word (.docx) file, and a .vtt file - a specialist format used for video captions.

Microsoft Word (free to use via Oxford's Nexus365 subscription to Microsoft 365) enables dictation and automatic transcription. The latter offers a number of advanced features, such as identifying different speakers' voices and labelling the words they say.

You can either make the recording live on your device, or upload a recording you made earlier. The live transcriptions are unlimited in length, but when uploading a recording, there is a five-hour limit per user per month (though in future, it may be possible to transcribe more than this with Microsoft Copilot). More than eighty languages are supported. 

Both ways of using this feature are described in detail in Microsoft's support materials - or see the introductory video below.

Note: Windows users can access the transcription feature via both the desktop and online versions of Word. Mac users will need to use the online version of Word, preferably via either Chrome or Edge: Safari does not support the Word transcription feature.

If you are conducting research interviews remotely, Microsoft Teams is the University's recommended tool for doing this.

Teams meetings can be recorded. This will also generate an automatic transcript. Note that before you can start recording Teams meetings, you will need to ask to have this feature turned on for your Teams account. More information about Teams recordings and transcripts (including a link to the recording request form) is available from the IT Services help site:

Teams recordings are automatically uploaded to the meeting organiser's OneDrive Recordings folder. You'll need to ensure there is sufficient capacity for the recordings you wish to make.

After your Teams meeting has finished, a link to the recording and transcript will appear in the meeting chat. (Note that this will also be available to other people who were in the meeting.)

Click Transcript to view. While playing the video, you can click on a section of the transcript to jump to the corresponding section of the video. This is helpful for reviewing the accuracy of the transcript.

Transcriptions viewed via Teams itself cannot be edited. However, if you need to edit the transcript, you can do this by opening the recording via Clipchamp. Click the relevant section of the recording, and then click Edit.

You can also download a copy of the transcript from either Teams or Clipchamp. You can choose between a Microsoft Word (.docx) file, and a .vtt file - a specialist format used for video captions. Word transcripts downloaded via Teams will include the names of the speakers; transcripts downloaded via Clipchamp will not.